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Security

Keeping our users' data private is the most important aspect of our business

As a result, we have put an enormous amount of time and energy into robust security practices. If elite paramilitary hackers broke into our data centers and took the physical servers, ran keyloggers on our machines, took snapshots of our DB, stole our laptops and ironkeys … they still wouldn’t have enough to compromise our users’ sensitive data.

Below are some highlights but if you’d like more detail, we’d be happy to arrange a call with someone on your team.

Always encrypted data

Your sensitive data is encrypted every step of the way; we never receive or transmit unencrypted account information. We first encrypt it in the browser then re-encrypt with an even more secure algorithm (RSA 2048 and SHA-256) once it reaches our servers. All web connections are sent via 256-bit SSL.

Secure AWS Account Access

Cloudability uses roles for cross-account access which is the current best practice for granting access to resources in one account (yours) to a trusted principal in a different account (Cloudability). Cloudability does not require an IAM User nor does it require you to share Access Keys, which are outdated processes with potential security risks. Roles created to grant Cloudability access to your account follow a specific policy that can easily be revoked by you at any time. Cloudability always uses an external ID when assuming the cross-account role, according the AWS best practices to avoid the "confused deputy" problem.

Teamed with AWS

Cloudability is an official solution provider for Amazon Web Services. See our official AWS page

Secure data centers

Cloudability’s data is stored on AWS data centers that have achieved ISO 27001 certification, PCI DSS Level 1 compliance, and SAS70 Type II. Learn more about AWS security

Strict security and key management procedures

Staff members do not have the ability to decrypt encrypted account data, and we use extensive best practices to keep your sensitive information secure.

If you’d like more detail about our approach to security, we’d be happy to arrange a call with a member of your team. Email support at cloudability.

Vulnerability

Vulnerability Reporting